A short course in human relations

June 22, 2010

Submitted by Robyn Radomski of Conference Works – Wellington Harbour City Chapter

  • The Six Most Important Words – ‘I admit I made a mistake’
  • The Five Most Important Words – ‘You did a Good Job’
  • The Four Most Important Words – ‘What is your opinion’
  • The Three Most Important Words – ‘Would you mind’
  • The Two Most Important Words – ‘Thank You’
  • The One Most Important Word – ‘We’
  • The Least Important Word – ‘I’